(4.6 / 5)14+ Ratings

Twist Reviews

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Overall Rating

4.6
14 Reviews
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About Twist

Overview of Twist.com

Twist.com is an asynchronous messaging application designed to enhance work communication for teams. Unlike traditional chat platforms, Twist organizes conversations into threads, allowing users to keep discussions focused and relevant without the distraction of unrelated chatter.

Key Features

  • Threaded Conversations: Keeps important information visible and organized, preventing it from getting lost in the noise of constant messaging.
  • Structured Channels: Users can create channels based on topics, projects, or clients, facilitating better visibility and collaboration within teams.
  • Focus on Productivity: Twist aims to reduce anxiety by minimizing disruptive notifications and allowing team members to prioritize their tasks effectively.
  • Historical Context: The platform enables easy access to past conversations, which aids in onboarding new employees and sharing context for decision-making.
  • Private Messaging: Offers one-on-one messaging capabilities for personal interactions and quick feedback.

Twist is positioned as a solution for teams seeking to improve their productivity by prioritizing asynchronous communication over real-time interactions.

Twist Pros & Cons

Pros & Cons of Twist.com

Pros

  • Asynchronous Communication: Encourages focused work without the pressure of immediate responses, allowing team members to engage at their convenience.
  • Threaded Conversations: Keeps discussions organized, preventing important information from getting lost in unrelated chatter.
  • Structured Channels: Facilitates better visibility and collaboration by organizing channels by topic or project.
  • Historical Access: Provides easy access to past conversations, aiding onboarding and decision-making.
  • No Real-Time Pressure: Eliminates the need for constant availability, reducing anxiety and enabling deeper work.

Cons

  • Limited Integrations: Fewer integration options compared to competitors like Slack, which may hinder workflow for some teams.
  • No Audio/Video Calls: Lacks built-in features for video conferencing or screen sharing, requiring reliance on other tools.
  • Notification Limitations: Custom notifications for specific keywords are missing, which could lead to missed important updates.
  • User Interface Issues: Some users report bugs and usability issues, particularly on mobile platforms.

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Twist Customer Reviews (14)

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Herminia Caldera
Herminia Caldera
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Jul 17, 2024
Pat Collins
Pat Collins
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Jul 16, 2024
Justin Sklar
Justin Sklar
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Jul 16, 2024
Johnny Cabrera
Johnny Cabrera
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Jul 16, 2024
Evrard Lépicier
Evrard Lépicier
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Jul 15, 2024
Joséphine Authier
Joséphine Authier
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Jul 14, 2024
Norma Wagstaff
Norma Wagstaff
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Jul 14, 2024
Rose Garza
Rose Garza
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Jul 13, 2024
South Burlington Ross
South Burlington Ross
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Jul 12, 2024
Dirk Schaefer
Dirk Schaefer
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Jul 12, 2024

Twist Customer’s Q&A

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Twist Features and Benefits

Key Features and Benefits of Twist.com

Key Features

  • Threaded Conversations: Keeps discussions organized by topic, ensuring that important information is not lost in a sea of messages.
  • Structured Channels: Allows users to create channels categorized by topics, projects, or clients for better visibility and collaboration.
  • Smart Notifications: Reduces anxiety by gathering threads in one place, enabling team members to prioritize their work without constant interruptions.
  • Historical Access: Provides easy access to past conversations, which aids in onboarding new employees and sharing context for decisions.
  • Private Messaging: Facilitates one-on-one communication for quick feedback and casual interactions.
  • Integration Capabilities: Supports various app integrations and allows for custom automation to streamline workflows.

Benefits

  • Enhanced Productivity: By focusing on asynchronous communication, teams can spend more time on deep work rather than frequent meetings.
  • Reduced Distractions: Eliminates the pressure of real-time responses, allowing team members to engage with messages at their convenience.
  • Improved Team Cohesion: Organized threads and channels foster better collaboration and understanding among team members.
  • Efficient Onboarding: Historical context helps new employees quickly get up to speed with ongoing projects and team dynamics.

Twist.com emphasizes a structured approach to team communication, prioritizing productivity over the need for constant presence.

Twist Pricing

Twist.com Pricing

Twist.com offers two main pricing plans:

Free Plan

  • Cost: $0
  • Features:
    • Access to comments and messages from the last one month.
    • Unlimited guests.
    • Up to 500 members.
    • Up to 5 integrations.

Unlimited Plan

  • Monthly Cost: $6 per user.
  • Annual Cost: $60 per user (billed annually).
  • Features:
    • Full access to all message history.
    • Unlimited integrations.
    • Single-channel guests are free, while multi-channel guests are billed like regular team members.

Twist.com allows teams to create a separate free team for members who do not require full access, making it flexible for various collaboration needs.

Payment Method

The payment methods accepted by twist.com are as follows:

  • Visa
  • Master Card
  • American Express
  • Discover
  • PayPal (which includes the option of Bill Me Later)
  • Google Pay
  • Apple Pay
  • Installment payments made through Klarna

Please note that the method of payment can impact the time of order shipment. For instance, purchases made with Klarna will generally ship 24 hours (business day) after receiving the order.

This is the information about the payment methods for twist.com. Please choose the one that suits your needs best.

Twist FAQs

FAQ

Twist Alternatives

Here are the top 10 alternatives to twist.com:

  1. Microsoft Teams
  2. Slack
  3. Monday.Com
  4. Workplace from Meta
  5. RingCentral Video
  6. Mattermost
  7. Flock
  8. KlientBoost
  9. Infuse
  10. webdew

These platforms offer similar functionalities to twist.com and can be used for team collaboration, project management, and business instant messaging. Please explore these alternatives to find the one that best suits your needs.

FAQ

How To Open A Twist Account?

To open an account on twist.com, follow these steps:

  1. Visit the website.
  2. Click on "Create an Account".
  3. Enter the requested information.
  4. Click "Create Account".

There are also other ways to create a Twist account:

  • Join a team you've been invited to.
  • Create a Twist team of your own.

To log in or out of Twist, enter the email and password for the Google account or Apple account that’s associated with your Twist account, or enter your email address and click Continue with email.

This is how to open an account on twist.com. Please follow these steps to ensure a smooth account creation process.

FAQ

Twist Return Policy?

The return policy for twist.com is as follows:

For Domestic Orders:

  • If the ordered item is not right for any reason, an insured prepaid return label can be requested by writing to customerservice@twistonline.com.
  • The jewelry must be unworn, in pristine condition, in the original packaging, and with the receipt - within 10 days of receiving the order.
  • If these conditions are met, a full refund minus the original shipping charge will be issued to the original purchasing card or method. If not, a gift card / store credit will be issued.

For International Orders:

  • If the ordered item is not right for any reason, the item should be returned fully insured using whichever mail service is most convenient.
  • The jewelry must be unworn, in pristine condition, in the original packaging, and with the receipt - within 10 days of receiving the order.
  • If these conditions are met, a full refund minus the original shipping charge will be issued to the original purchasing card or method. If not, a gift card / store credit will be issued.

Please note that the online return/exchange policy does not apply in the Portland and Seattle stores. The stores accept returns for exchanges or store credits only within 30 days of purchase. Jewelry must be in unworn, pristine condition.

Repeated returns are monitored and at the discretion of TWISTonline, returns may be refused, an order may be denied, or an account may be closed if an excessive volume of returns is noticed.

For exchanges, please order the new item and send back the unwanted item within 10 days upon receiving. The return will be processed once received and the new item will be shipped out as soon as possible.

For repairs, any damaged or broken jewelry can be sent back for evaluation. Once evaluated, a course of action will be determined. This usually means it is sent back to the studio of the artist who originally made it so it can be repaired to their specifications.

Keep in mind that, depending on the billing cycle of your credit card, it may take 2-10 days for the refund to post to your account.

This is the return policy for twist.com. Please ensure to follow the guidelines to ensure a smooth return process.

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